Another phone business model designed to frustrate the customer

In a similar vein to a recent mention of a Verizon trick which attempts to force the user to use an expensive data service to check e-mail, rather than the free built-in WiFi, Uninnovate discusses the (Sprint) LG Fusic which not only disables on-phone features such as MP3 playback when no coverage is available, but also has no way for users to opt out of (or reverse) firmware updates, even when they cause the phone to become inoperable.

0 comments
Submit comment

@danlockton

Upcoming talks & events

I'm speaking or running workshops at:

Some of my previous presentations

Comments & trackbacks

  • Dan: Thanks so much Sebastian – that’s a much more detailed review than anything based on this is ever...
  • Putting people first: Read article Tweet Leave a Reply
  • Sebastian Deterding: Hi Dan, if this is the outcome of your Dublin workshop, I should definitely have attended it...
  • Sebastian Deterding: Great to see Johannes Zachrisson is moving forward :) .

Blog 2005-date