Comments on: The Tell-Tale Part

By: pep

pep — Tue, 01 Feb 2011 11:43:26 +0000

my phone has a series of “x”s on the water damage sticker.. Is it safe to assume that that is equvalent to a red sticker or a water damaged phone?
P

By: Anonymos

Anonymos — Sat, 01 Jan 2011 18:21:15 +0000

How is a battery water damaged?

I just got a new phone from a used phone store and the phone wont work without it plugged into the charger. It also has other difficulties. Of course Iam going to return the phone but i would like to know what was wrong.

By: Anonymous

Anonymous — Wed, 06 Oct 2010 20:40:16 +0000

I always believed water damage to be the default excuse when trying to return a faulty phone under warranty. I’ve never been rewarded “proof” to this claim. Besides what stops them from wetting the stickers themselves, how will you attempt to prove it didn’t happen in your possession?

By: Concerned Customer

Concerned Customer — Mon, 05 Jul 2010 15:48:44 +0000

What if your phone did not get wet? Does this indicator turn red/pink from humidity? So, does that mean we can’t use our phones on humid days. I believe there are alot of instances where this indicator could turn red but not have been in water. Then what do we do?

By: Lindsay

Lindsay — Mon, 10 May 2010 14:53:50 +0000

Hi Jim Bob
I’m from the BBC and would be interested in chatting to you about water damage stickers in mobile phones. Please can you contact me at lindsay.alexander@bbc.co.uk.
This is not spam!

By: Scout

Scout — Wed, 14 Apr 2010 14:23:27 +0000

Do cell phones have any indicators of whether they’ve been opened up by the owner?

By: Jim bob

Jim bob — Wed, 31 Mar 2010 17:06:51 +0000

You guys……

are idiots!

Im an engineer for a large (unnamed) mobile phone company, so please allow me to expand on the truth of this topic,

First off, the water indicator you see on the back or under the battery is for the use of retail staff dealing with repair book-in’s etc so as to manage the customers expectations.

There are (depending on the model of handset) many more water indicator stickers placed at key points of the main pcb etc, these ones you will not be able to cover with tape.

And lastly, most batterys also have a water indicator sticker on the outside and again on the inside, so as to help determine the fault, be it hardware or user.

By: Robert

Robert — Fri, 12 Mar 2010 11:34:29 +0000

If you phone gets wet and you have a warranty of any kind please shoot me a email at trebor_kcalb@yahoo.com or check me out on ebay http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=150422372491&ssPageName=STRK:MESELX:IT you can replace your sticker on your phone for $2 and take it back to the store.

By: James

James — Mon, 08 Mar 2010 07:26:43 +0000

take note that this did indeed happen to me and YES the cell phone company did absolutely nothing and simply told me that the battery got corroded due to getting wet at some point during use….

By: James

James — Mon, 08 Mar 2010 07:24:38 +0000

so what happens if your battery has a defect and leaks a bit of acid in the case and turns the stickers pink? is that considered water damage?

By: Gabriel

Gabriel — Wed, 24 Feb 2010 05:31:45 +0000

I agree, Nokia have good products!
My wife has a Nokia 6500Classic mobile phone, it’s kind of very slim, metallic, heavy/solid and so stuffed with gadgets I believe she only uses 5% of them.
She is a medical doctor and works pretty hard, with kids in hospitals etc.
The phone has been dropped in water (for tips on rescue contact me) and regularly hits the ground, to such an extent that I had to use super-glue twice to just keep it together – but it still works like a bomb!
Our standing ‘joke’ is me asking her if the phone already had its daily fall
Now although this does not reflect on Nokia’s service, it sure tells a lot about their product!
G O D bless
Gabriël Smit

By: Heather

Heather — Mon, 28 Dec 2009 16:12:01 +0000

I dropped my phone in the snow,me and my family searched for hours to find it..Nothing. Knowing it was going to rain the next night we decided to wait untill it melted the snow. My uncle found the phone and it worked for a good 20 mintues.Its been 3 days in all and my screen is completely white. Ive taken out the battery, blow dried it and none of it seems to be working. Any tips???

By: J

Sat, 28 Nov 2009 14:55:21 +0000

Will bleach still turn the water indicator stick white or have cell phone companies adapted?

By: Sandi

Sandi — Tue, 27 Oct 2009 01:22:58 +0000

They told me ours could have turned to to humidity in the air, but it still voided our warranty. My other phone also says void, it has never had water damage either. Everybody bend over cause they are screwing us!!!!

By: Sue

Sue — Mon, 19 Oct 2009 16:34:58 +0000

My son has a Sony Erricson 580i which vodaphone refuse to deal with even though it it within its warranty. They claim it has been damaged by water but only on the circuit board not the battery or in the area where the sim card goes. The vodaphone shop told me that I cannot take it in the bathroom or the kitchen due to steam. I cannot put it in my pocket incase it rains and moisture could get in. Yet Sony advertise on its site that it can be used anywhere any time and even advertise a boom box to take to a beach which I believe is a place where you could expect to find a certain amount of water! They will not fulfil their warranty. Have you had any useful info? Thanks Sue

By: tish

tish — Fri, 25 Sep 2009 07:34:22 +0000

please, don’t do this…

read this popular mechanics article… it gives directions that will work.

By: James J

James J — Tue, 15 Sep 2009 02:48:21 +0000

Same thing has happened to my samsung eternity, and the wettest place it’s ever been is my shorts pocket on a hot day. Jon V, you’re completely wrong.

By: Rashid

Rashid — Sat, 12 Sep 2009 03:49:20 +0000

“sticker is placed at the bottom of the battery cover”
** i meant the sticker is placed at the bottom below the battery terminals right next to the corner of the battery door. A design flaw.

By: Rashid

Rashid — Sat, 12 Sep 2009 03:46:13 +0000

My v3 has a a cover that doesn’t exactly lock. So, if you walk in the drizzle, or somehow get the phone lightly wet on the exterior, it will change the dot color, as the sticker is placed at the bottom of the battery cover. Thus, placing the phone on to a wet surface (like a cafeteria table with a soda ring)is enough to void the warranty. Cool?

Now, Beneath the battery the area is protected by a waterproof coating, so it won’t touch the circuitry unless soaked. Therefore, there are two stickers if I am not mistaken, one inside the phone on the circuit board, and one by the battery on the outside.

By: randy

randy — Fri, 14 Aug 2009 16:49:01 +0000

sorry for you.
I’m just glad to have looser company. Dropped my new pre into a glass of iced tea. Then earlier this week had a rock fly up from the car in front of me on the hwy and gashed the hood of my new bmw…I just can’t win. GL