Comments on: The Tell-Tale Part

By: James

James — Mon, 08 Mar 2010 07:26:43 +0000

take note that this did indeed happen to me and YES the cell phone company did absolutely nothing and simply told me that the battery got corroded due to getting wet at some point during use….

By: James

James — Mon, 08 Mar 2010 07:24:38 +0000

so what happens if your battery has a defect and leaks a bit of acid in the case and turns the stickers pink? is that considered water damage?

By: Gabriel

Gabriel — Wed, 24 Feb 2010 05:31:45 +0000

I agree, Nokia have good products!
My wife has a Nokia 6500Classic mobile phone, it’s kind of very slim, metallic, heavy/solid and so stuffed with gadgets I believe she only uses 5% of them.
She is a medical doctor and works pretty hard, with kids in hospitals etc.
The phone has been dropped in water (for tips on rescue contact me) and regularly hits the ground, to such an extent that I had to use super-glue twice to just keep it together – but it still works like a bomb!
Our standing ‘joke’ is me asking her if the phone already had its daily fall
Now although this does not reflect on Nokia’s service, it sure tells a lot about their product!
G O D bless
Gabriël Smit

By: Heather

Heather — Mon, 28 Dec 2009 16:12:01 +0000

I dropped my phone in the snow,me and my family searched for hours to find it..Nothing. Knowing it was going to rain the next night we decided to wait untill it melted the snow. My uncle found the phone and it worked for a good 20 mintues.Its been 3 days in all and my screen is completely white. Ive taken out the battery, blow dried it and none of it seems to be working. Any tips???

By: J

Sat, 28 Nov 2009 14:55:21 +0000

Will bleach still turn the water indicator stick white or have cell phone companies adapted?

By: Sandi

Sandi — Tue, 27 Oct 2009 01:22:58 +0000

They told me ours could have turned to to humidity in the air, but it still voided our warranty. My other phone also says void, it has never had water damage either. Everybody bend over cause they are screwing us!!!!

By: Sue

Sue — Mon, 19 Oct 2009 16:34:58 +0000

My son has a Sony Erricson 580i which vodaphone refuse to deal with even though it it within its warranty. They claim it has been damaged by water but only on the circuit board not the battery or in the area where the sim card goes. The vodaphone shop told me that I cannot take it in the bathroom or the kitchen due to steam. I cannot put it in my pocket incase it rains and moisture could get in. Yet Sony advertise on its site that it can be used anywhere any time and even advertise a boom box to take to a beach which I believe is a place where you could expect to find a certain amount of water! They will not fulfil their warranty. Have you had any useful info? Thanks Sue

By: tish

tish — Fri, 25 Sep 2009 07:34:22 +0000

please, don’t do this…

read this popular mechanics article… it gives directions that will work.

By: James J

James J — Tue, 15 Sep 2009 02:48:21 +0000

Same thing has happened to my samsung eternity, and the wettest place it’s ever been is my shorts pocket on a hot day. Jon V, you’re completely wrong.

By: Rashid

Rashid — Sat, 12 Sep 2009 03:49:20 +0000

“sticker is placed at the bottom of the battery cover”
** i meant the sticker is placed at the bottom below the battery terminals right next to the corner of the battery door. A design flaw.

By: Rashid

Rashid — Sat, 12 Sep 2009 03:46:13 +0000

My v3 has a a cover that doesn’t exactly lock. So, if you walk in the drizzle, or somehow get the phone lightly wet on the exterior, it will change the dot color, as the sticker is placed at the bottom of the battery cover. Thus, placing the phone on to a wet surface (like a cafeteria table with a soda ring)is enough to void the warranty. Cool?

Now, Beneath the battery the area is protected by a waterproof coating, so it won’t touch the circuitry unless soaked. Therefore, there are two stickers if I am not mistaken, one inside the phone on the circuit board, and one by the battery on the outside.

By: randy

randy — Fri, 14 Aug 2009 16:49:01 +0000

sorry for you.
I’m just glad to have looser company. Dropped my new pre into a glass of iced tea. Then earlier this week had a rock fly up from the car in front of me on the hwy and gashed the hood of my new bmw…I just can’t win. GL

By: Jordyn

Jordyn — Wed, 12 Aug 2009 19:12:41 +0000

soo this is what happenedd …
me and my friend switched phoness , and used different SIM cards . and i got it water damaged and now it doesnt work . i was soooooo nervous to tell her , and when i did i found out that i was without a phone until i buy another pink motorola razr . its 120 dollars ! im only 13 , but i guess i deserve it . my parents yelled at me and i feel sooo bad :/ i dont think she likes me anymore . well , its a very sad story . but the thing is .. i didnt drop it in water ! the back of the phone got set in the sink , and now its completely broken . everytime i hit the ‘end’ button , a white blinks up on the screen . ughhhh , im sooo sad right now :/ i always break all my phones , and i wanted to prove to my parents that i could actually be responsible for once . but now they are mad at me and idk what to do . although it wasnt my phone , i still have to take the consequences , and pay for it with my own money .. that i dont have !! there goes my school clothess :/ if anyone knows how to fix my friends phone , PLEASE TELL ME !! i really need your help :/

By: sleepygirl

sleepygirl — Wed, 17 Jun 2009 17:12:18 +0000

this is a load of bull.
i have the samsung eternity so i dont know how water may have gotten into my phone.
it has been in the bathroom while i take a shower but i dont think humidity is the cause.
I have used my phone in the rain…but i have a touch screen…?
is the warranty over? or do you think i can get a new one?

By: logflumes suck

logflumes suck — Sat, 13 Jun 2009 03:40:19 +0000

haha this story made me laugh because my phone slipped out of my pocket while going up the log flume at Great America. My phone was only 20 bucks, so it’s death was fortunately acceptable

By: Captain Ducky

Captain Ducky — Tue, 19 May 2009 15:02:12 +0000

Well, I’m an unfortunate soul. As if my week hadn’t been bad enough with the findings that my ex cheated not once, but TWICE, my cellhone accidentally got soup poured on it tonight. Now, mind you, there wasn’t that much poured on it, so I really don’t understand what happened… it wasn’t completely soaked or anything…. Hmmm… anyway, now I’m sadly looking at my only means of communication (besides Skype, Facebook and email, of course) in dismay. It’s a Korean-built phone(I’ve been living in Korean for about a year now) and NORMALLY, they’re AMAZING, but not this one. It’s an OLD model…

Here’s strange for you, though….

I used to have a Nokia back in the States that I loved with ALL MY HEART! It was stolen while I was in Germany, otherwise I would still be using it. It was WAY ahead of it’s time, as far as technology goes….

ANYWAY….

It survived 2, yes 2, drops in the toliet. The first time 2 of the buttons stopped working. The SECOND TIME, though, it actually FIXED the buttons! I LOVED THAT CELLPHONE!!!

when cellphones were first made, they were MUCH more durible. Now, they’re just cheaply made. It’s sad, really. Normally, I’m a RIDICULOUSLY clumsy person, but, with this phone, since I’ve been borrowing it from a professor, I’ve INCREDIBLY careful. Only TODAY have I messed something up on it. But, it’s had problems since I first received it, so I guess that it was just LOKKING for a reason to quit….

By: andy

andy — Thu, 05 Feb 2009 10:01:54 +0000

i have a htc tytn 2 which i got in july-in january barely 5 months later the battery wouldnt charge so i sent it for repair at my local 3 store -after two and a half weeks i was told by 3 customer service that the phone would not be repaired as it was not covered under warranty as it had liquid ingression in it so it was void and i would have to get a second handset and i would get a running credit of 15 dollars per month-these phone companies are big frauds and something needs to be done as this seems a common get out clause for them which puts them at a distinct advantage over the consumers.i havent had my phone near water at all- i work 6 days a week and it sits in a basket at work which is nowhere near water and at home its sits on my office desk.
has anyone got an answer to this to how we can get back at these phone companies?

By: Gazza

Gazza — Mon, 24 Nov 2008 12:51:52 +0000

Just had a thought, in the UK the police, fire service, and paramedics all carry mobile phones, when they are sold the provider must know they will be used in the rain, and maybe in puddles or mud during capture of criminals, attending a fire or flood, or treating the injured! do they have some sort of insursnce to cover this? if so can we get the same insurance? or are theres replced without being inspected? might be worth knowing.

By: Gazza

Gazza — Mon, 24 Nov 2008 12:45:38 +0000

My wife had a SonyEricsson w580i on which the buttons started to crack she returned it to the Orange shop it was bought from and they replaced the buttons, a month later it did the same and was repaired again, w week later they broke again bu the shop said the warranty is only 3 months?? I looked it up on the web and found this as a common problem and so returned it to Orange UK they came back and said it was water damaged and they wouldnt repair it, they then said i would have to pay to get it back?? i got a feeling thats called stealing but go figure! anyway it came back without paying after some heated talks with a supervisor working ok but still with damaged buttons.
My 580i then stated playing up it would access the music player in its belt worn carry case even though the key lock was on sent to Orange guess what, yep water ingress, its never been in water suprise suprise then my brother told me his Samsung had multiple problems and he returned it to Vodafone as it was on contract and under warranty and they said…..wait for it…. water ingress, it seems to me to be the stanbdard way of getting out of replacing the phone for any reason i know none of these phones were in or near water so what can we do?

By: Mary

Mary — Mon, 17 Nov 2008 21:59:51 +0000

Hello,

I am in the USA and I have nearly exactly the same problem with the HTC. (Although I no longer love this phone, I now hate it!) I have been having small ‘issues’ with the phone since I got it (HTC Touch – got it in april).

Today I finally had time to take the phone to the store. They looked inside the phone at a small round sticker, just barely inside the phone shell, and said that since it was pink they could not do anything. -Because the phone was water damaged! I told them I have taken very good care of my phone and it has never been in water. They said the warranty is void because of the sticker – no recourse!

I told the employee that the worst that had ever happened would have been if the phone was in it’s case, in my purse but if my purse was not closed all the way, and I walked from my car to my house while it was a misty day. She said that would probably be enough to do it!
The phone companies are perpetrating fraud on all of us!!!

They don’t have to try to take care of the customer over here because we have to sign 2 year contracts. I would cost me over $500 to get out of mine (3 phone lines). I’m considering it anyway.