Comments on: Epson messes up my day

By: Lynn Usher

Lynn Usher — Fri, 01 Jul 2011 15:37:28 +0000

Have to agree with all of the above. I rarely print anything at. I changed a cartridge last week and already the thing has stopped working due to ‘low ink’ which seems just not possible. We are talking 5-10 sheets of plain text here. I wish I had done my homework, I wish I had seen these comments earlier and I would say to anyone STAY AWAY FROM EPSON.

By: mark

mark — Thu, 22 Jul 2010 12:21:31 +0000

incredible sense of self absorbed entitlement here -WHO failed by not having enough cartridges? – Jeebus on a pogo stick – but dont stop with blaming an entire company for your silliness – blame God or your mother or Lindsay Lohan – much more reasonable, what?

By: Jack Calvert

Jack Calvert — Thu, 01 Jul 2010 18:19:42 +0000

I am soooo annoyed at Epson and will never buy another of their products again! All i want to print is one page of text in black and white but i can’t because the cyan ink cartridge is empty! it gets worse, the cyan cartridge isn’t empty, if you shake it, it is nearly full! thanks epson for ruining my day…

By: Robert

Robert — Fri, 26 Mar 2010 00:14:54 +0000

Add Kodak to the black list. Just like HP, they require all cartridges to have ink or the print job will be blocked.

By: Robert

Robert — Fri, 26 Mar 2010 00:09:56 +0000

As of post time the only major inkjet mfr I’ve found that allows printing of grayscale while color ink is out is Lexmark. I called tech support for HP, Canon, & Brother and they all are just like Epson in their contempt for the customer. Please post your response if you found other worthy inkjet manufacturers.

By: Jeff

Jeff — Fri, 12 Mar 2010 23:53:06 +0000

Chalk me up as another one who TOTALLY AGREES. Epson is no longer on my buy list for my company. I have had nothing but issues with the Ink Nazis at Epson.

By: Kat

Kat — Wed, 30 Dec 2009 18:01:27 +0000

I TOTALLY AGREE! I will never buy an Epson again for the exact same reasons!

By: Ikenna

Ikenna — Tue, 29 Dec 2009 12:53:30 +0000

If anyone is searching to buy a printer PLEASE, PLEASE AND PLEASE AVOID EPSON PRODUCT. You will not be able to print with available colors if just one of the colors runs out. You will be forced to buy an ink cartridge to continue. I regret buying an Epson printer.

By: ray in angmering

ray in angmering — Mon, 28 Sep 2009 19:48:26 +0000

I have spent 35 minutes on the net talking to an engineer all to no avail.then 30 minutes on pay phone trying to find out how to print envelopes and was told, I have to go to lunch now, and after I will try on my printer and will ring back, yes, I am still waiting. I have an epson dx8450.can any one help please.

By: Anonymous

Anonymous — Wed, 08 Jul 2009 09:21:18 +0000

I recently changed my Cyan 0712 (original Epson at fullprice) because the printer said it was empty. Brand new cart & didn’t work either. Bought ANOTHER but that didn’t work.
I don’t use this printer often but I DO know that it’s going to be cheaper to buy a new one than have this one looked at. I won’t be buying Epson again. The Kodak’s appear to be the thing now. Never mind, live & learn!!

By: Joanna Woodward

Joanna Woodward — Sat, 27 Jun 2009 10:13:15 +0000

Yes it is foul manipulation most evil everyone should know that even my R265 Printer will not print even if only say the blue ink is very low and the black replaced and I bought this printer on the premise that I would not have this problem with this printer.
Joanna

By: Ian in Drumnadrochit

Ian in Drumnadrochit — Thu, 11 Jun 2009 11:51:41 +0000

Further to my previous comments, I installed an 0712 Cyan [Epson's own] on 4th March since when I have done 20 colour prints – none very dense. I now find that my Cyan is half depleted. Yes, that’s right -I have used half a cartridge and got 20 prints for it.

It is absolutely diabolical.

Ian J

By: Ian in Drumnadrochit

Ian in Drumnadrochit — Thu, 11 Jun 2009 11:50:12 +0000

Further to my previous comments, I installed an 0712 Cyan [Epson's own]on 4th March since when I have done 20 colour prints – none very dense. I now find that my Cyan is half depleted. Yes, that’s right -I have used half a cartridge and got 20 prints for it.

It is absolutely diabolical.

Ian J

By: AL

AL — Fri, 22 May 2009 04:24:43 +0000

Damn EPSON! My CX4700 can’t print because it *believes* is out of ink! This is totally illegal what EPSON is doing. I had filed a complain against EPSON on http://www.bbb.org. Join me and file MORE complains on them. And write letters to the stupid a**hole CEO on this.

Dump Epson products! NEVER buy them again!

By: Rach

Rach — Tue, 05 May 2009 08:58:33 +0000

I am having the same problem with the DX7400!!! I only want a black and white print and now having to write 4 A4 pages for my meeting very professional NOT! I AM THROWING THIS MACHINE OUT.

HATE IT………..

By: Sebastian

Sebastian — Mon, 13 Apr 2009 23:06:47 +0000

Hi Dan,

seems like you’re about to Dell Epson .
http://www.buzzmachine.com/archives/2005_06_21.html
http://www.buzzmachine.com/2005/08/17/dear-mr-dell/

By: Gary

Gary — Mon, 13 Apr 2009 02:10:24 +0000

Yup…sounds familiar.

I am doing things with my epson printers that I know that are guaranteed to cause problems…trying to make a home made flat bed printer…and I have been successful except for two things…proprietary stuff involving the print heads and the cartridges.

I had to switch around a lot of carts while I was working on it, leading to “using ink” during charging cycles.

I opened up a couple of the carts that I knew had a lot in it after all the changing.

They were at least 90-percent full of ink, yet register as empty due to Epson’s really remarkably effective money grubbing activities.

I wish I could get away from using them, but they seem to be the only reasonable way to get what I want to get done done.

Hopefully SSC updates soon or I can find a service utility for the c120 and workforce 30…

***sigh***

By: Paul

Paul — Fri, 10 Apr 2009 13:45:59 +0000

This has really stumped me as well!

Until recently I have been a happy user of Epson printers (I still have a Stylus R300 with a CISS that has been working away for a few years). However I recently recommended an Epson DX7400 to a friend and it has turned out to be a can of worms!

The original cartridges went after a few pages, then we got branded replacements, only to still have it say that a colour wasn’t working. There was no way of ‘resetting’ the counter (with earlier/other Epsons you can use a tool here http://www.ssclg.com/epsone.shtml, unfortunately the DX7400 isn’t supported).

Then purchased some ‘auto reset’ empty cartridges from eBay for the printer and filled with quality pigment based ink. Had the printer set to print B&W by default, the user has printed a small number of pages and now it is saying it is out of Magenta! The printer is left on most of the time (to limit the cleaning cycles). Now it looks like these ‘auto reset’ cartridges aren’t doing their job either!

You can’t justify spending most of the cost of a new printer on a set of cartridges if they all get bled away in cleaning cycles!!!

I will find it next to impossible to ever recommend an Epson printer again now. If anyone comes up with a good work around I’d love to know – post it up here and I’ll keep checking back every now and then.

So if you are thinking of getting an Epson DX7400 then don’t! And maybe you should stay clear of all Epson printers… So what should we be using instead…

By: Ian in Drumnadrochit

Ian in Drumnadrochit — Fri, 10 Apr 2009 09:18:39 +0000

Sorry to hear of the trouble you are having, Norm. It really is a massive scam but I have managed to slow down my consumption by only turning on the printer when I really need it. But it should not be like this, should it? A couple of days ago I had to insert the card from my camera to download some photos I needed urgently for a powerpoint presentation, so I wasn’t printing – but I could hear the cartridges being initialised. Totally wrong – and EPSON refuse to admit perpetrating a con on their customers. I’ll stick with it a bit longer but it is the last EPSON I will ever buy!

By: Norm in Oregon

Norm in Oregon — Sat, 21 Mar 2009 17:46:38 +0000

I wish I had found this site before buying a Epson printer. 6 weeks ago I bought a R280 after printing less than 15 or 16 titles in black only on white CD.s it said it was out of Light Magenta and Light Cyan. I knew that was impossible as I had not printed anything in color. Contacted Epson and was give the pat reply of ,”it will use a small amount of color ink everytime it is turned on.” Contracted them again asked if that is the case why is it not out of black ink? Giver the same reply. Put each cartridge on a gram scale and all 5 of the color cartidges weighted the same, the black was less. Contacted Epson again and gave them that info so they then told me that I had defective ink cartridges ( only 6 weeks old mind you) Bought the two new cartridges and when I turn it on not only did it say that the new Liaght Magent and the Light Cyan were empty but now it is saying that the yellow is empoty as well. So, I have begun looking on every blog I can find and posting this info in hopes that nobdy will get burned like we have been.