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Image from uselog.com

TU Delft’s Renee Wever and Jasper van Kuijk (who runs the insightful Uselog product usability blog), together with NTNU’s Casper Boks, have produced a very interesting paper, ‘User-Centred Design for Sustainable Behaviour’ [PDF, 400 kb] for the International Journal of Sustainable Engineering (indeed, probably in the same edition as my own paper addressing many similar ideas.)

It’s great to find more people investigating this same area of using design to guide more sustainable user behaviour, both from the point of view of validation (i.e. I’m not barking up completely the wrong tree) and because it helps add additional perspectives and research to the pot. Wever, van Kuijk and Boks’ classification of different strategies may be useful, too, in helping me structure my own taxonomy:

We provide a typology of four user-centered design strategies for inducing sustainable behavior.

* Functionality matching: adapt a product better to the actual use by consumers and thereby try to minimize negative side effects;
* Eco-feedback: the user is presented with specific information on the impact of his or her current behavior, and it is left to the user to relate this information to his or her own behaviour, and adapt this behaviour, or not;
* Scripting: creating obstacles for unsustainable use, or making sustainable behaviour so easy, it is performed almost without thinking about it;
* Forced functionality: making products adapt automatically to changing circumstances, or to design-in strong obstacles to prevent unsustainable behaviour.

That’s a simpler and possibly clearer way of dividing it up than the designer-centric approach I’ve been taking (e.g. see this series of posts), though my method aims to apply to all using-design-to-shape-behaviour problems, including, but going beyond, ecodesign.

I’m heartened to read this in the paper:

An overview of the available design strategies is missing, as is a clear approach for choosing the right strategy for a given product.

That’s very much part of what I’m trying to achieve.

I’ll certainly keep an eye on what the guys from Delft and NTNU do next!

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Ann Thorpe, author of the intriguing-sounding Designer’s Atlas of Sustainability – is pursuing an interesting investigation into design activism:

Some of the basic issues around design activism include:
# isn’t all design activism?
# how much design should be activist – aren’t designers supposed to be meeting client needs?
# are there best practices for design activism?

Low bridge, image by sarflondondunc
Low bridge in the Lee Valley, East London. Photo by sarflondondunc.

As part of this, she’s put together a very insightful article, well worth a read, Can artefacts be activists?, reviewing some of the different approaches in this area, from Langdon Winner’s discussion of Robert Moses’ low parkway bridges, to this very website:

…[O]nce designers are out of the picture, have moved on to the next job, can artifacts in themselves be activists? Can buildings, appliances, tools, or items of clothing, in themselves, lobby for change or even “force” it?

There are some worthwhile areas of debate explored in the article, especially the extent to which an artefact can embody power or discriminate, in itself, rather than simply mediating this through the way it is used or experienced. I appreciate this argument, but (coming from the point of view of a designer), I think the intent behind a design feature is critical to understanding the issue. If a bridge is intentionally made low to prevent buses passing underneath, this may well have the same practical effect as one which is simply low through an accident of history or topography, but it displays a very different attitude and philosophy on the part of the planners. Unintended consequences of design decisions – made long before products (/systems/environments) reach users – certainly have an enormous effect on almost all human-technology interactions, but not so many are actually deliberate. No design is neutral; all artefacts embody some intent, some philosophy, some outlook, even if it’s simply “manufacture this as cheaply as possible”. All design is rhetoric, a communication of values and intentions, and can be read as a social text if that’s the way you like to think of it, but with some design, those intentions are much more obviously expressed.

I look forward to seeing how Ann’s research develops – this is a very interesting area which should probably be given more attention in design school curricula in the years ahead. As more young designers “tire of designing landfill” (can’t remember if Ben Wilson first used this phrase to me, or me to him), design activism, of one form or another, is the most meaningful route forward.

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Very interesting discussion going on right now on the IxDA forums on designing for behavioural change – specifically with a sustainability emphasis – but unfortunately, Brunel University blocks the site (due to Websense), so I can only read/post via e-mail or at home (requests for unblocking “may take up to a week”).

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Screenshot from design-behaviour.co.uk

Loughborough’s Dr Debra Lilley, who has done extensive research into designing for behavioural change, has just launched an excellent new website, Design-Behaviour, which brings together her research findings and some great examples of behaviour-changing products from different fields to illustrate the approaches identified. The site is:

[A] resource specifically developed to support designers and engineers in exploring how design (in its broadest sense) can influence user behaviour to reduce the social and environmental impacts of products during use… You can use this site to find information about design-led approaches for behavioural change and learn how others have applied these approaches in practice.

Most of the examples on the site relate to design for sustainable behaviour, but there are also some aiming to curb ‘inappropriate’ social behaviour, such as impolite mobile phone use. The next step planned for the site is a discussion of some of the ethical issues surrounding behaviour change and the persuasion-coercion dimension – this is especially important and will be a welcome addition.

Thanks to Debra for letting me know.

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You’re owed an apology, dear reader, for the 2-month hiatus with the blog. It’s down to a variety of reasons compounding each other, and alternately forcing me to prioritise other pressing problems, then when I tried seizing the initiative again, frustrating me with technical issues and actually preventing posting. You probably never noticed it, due to the nature of the exploit, but this blog was drawn into this nightmare of invisible insertion of hundreds of spam links into the header and footer, incorporating the URLs of dozens of other similarly attacked WordPress blogs, redirecting to the spammers’ intended destination.

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Langley

Simon Sellars, proprietor of the endlessly fascinating Ballardian, has organised a ‘Festival of Home Movies’, inviting mobile phone videos on the ‘Ballardian’ theme, including but not limited to “dystopian modernity, bleak man-made landscapes & the psychological effects of technological, social or environmental developments”:

In 1984 J.G. Ballard called for a ‘Festival of Home Movies’ and 24 years on we’re happy to oblige: announcing our latest competition, to promote JGB’s forthcoming autobiography, Miracles of Life.

Closing date for submissions: February 20.

Selected entries will be hosted on the site and the winner will receive a copy of Miracles of Life along with the forthcoming HarperCollins reissues of Ballard’s Millennium People, The Drought, The Crystal World, The Drowned World and The Unlimited Dream Company.

I’ve been reading Miracles of Life over the last few days, though not in a strictly chronological order (rather, like The Atrocity Exhbition, opening it, finding a paragraph that catches the eye, and continuing in that way). It’s quite poignant, given JGB’s current illness, but somehow very inspiring.

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