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Bureaucracy

This category contains 35 posts

Salt licked?

UPDATE: See the detailed response below from Peter of Gateshead Council, which clarifies, corrects and expands upon some of the spin given by the Mail articles. The new shakers were supplied to the chip shop staff for use behind the counter: “Our main concern was around the amount of salt put on by staff seasoning [...]

How to fit a normal bulb in a BC3 fitting and save £10 per bulb

Standard 2-pin bayonet cap (left) and 3-pin bayonet cap BC3 (right) fittings compared
Summary for mystified international readers: In the UK new houses/flats must, by law, have a number of light fittings which will ‘not accept incandescent filament bulbs’ (a ‘green’ idea). This has led to the development of a proprietary, arbitrary format of compact fluorescent [...]

Paper Rights Management

This delivery note from Springer informs me that the book I’ve bought “must not be resold”. Good luck with that. So have I bought it or not? Or have I bought a licence to read it? What if I give it away?
Many companies would love to be able to control what users can do with [...]

(Anti-)public seating roundup

Single-occupancy benches in Helsinki. Photo by Ville Tikkanen
Ville Tikkanen of Salient Feature points us to the “asocial design” of these single-person benches installed in Helsinki, Finland. In true Jan Chipchase style, he invites us to think about the affordances offered:
As you can see, the benches are located a few meters away from each other and [...]

The right to click

English Heritage, officially the Historic Buildings and Monuments Commission for England, and funded by the taxpayer and by visitors to some of its properties, does a great deal of very good work in widening public appreciation of, and engagement with, history and the country’s heritage.
But its ViewFinder image gallery website* sadly falls into the [...]

Ticket off (reprise)

Last year we looked at the way that the pricing structure of no-change-given ticket machines is often – apparently – designed to lead to overpayment, and I posed the question of whether councils/car park operators actually draw up their budget based on a significant proportion of customers overpaying.

I’m still no closer to answering that last [...]

Anti-user seating in Oxford

Top two photos: A bench on Cornmarket Street, Oxford; Lower two photos: A bus stop seat perch on Castle Street.
While from a very narrow specification point-of-view ‘they do their job’, what utter contempt for users these two seating examples demonstrate! The benches on Cornmarket Street are clearly intended to prevent anyone lying down on them [...]

West Coast code meets Far East code

Thanks to Mr Person at Text Savvy, I’ve just learned that this blog is blocked in China:

Images from the Great Firewall of China test.
I don’t know if that’s good or bad. From a censorship point of view, it’s bad, but it’s certainly interesting to be able to say that the blog’s blocked in China, even [...]

37signals: Control vs Communication

Johan Strandell kindly lets me know about a discussion of ‘Control vs Communication‘ at 37signals’ Signal vs Noise:
Every once in a while we get an email from a customer asking about how permissions work with our products. They’re almost always asking how to prevent someone from doing something. “How do we prevent someone from posting [...]

Friday quote: Fashion & convention

L.J.K. Setright, the late motoring writer and commentator, self-taught mechanical engineer and all-round Renaissance Man, once wrote:
Fashion is a terrible fetter; convention, since it lasts longer, is even worse.
This was in an issue of Car, when it was still any good.
Setright wrote it in reference to car design, and the lack of [...]

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