‘Smart meters’: some thoughts from a design point of view

Here’s my (rather verbose) response to the three most design-related questions in DECC’s smart meter consultation that I mentioned earlier today. Please do get involved in the discussion that Jamie Young’s started on the Design & Behaviour group and on his blog at the RSA.
Q12 Do you agree with the Government’s position that a [...]

Two events next week

Next Wednesday evening, 27th May, I’ll be giving a presentation about Design with Intent at SkillSwap Brighton’s ‘Skillswap Goes Behavioural’ alongside Ben Maxwell from Onzo (pioneers of some of the most interesting home energy behaviour change design work going on at present). I hope I’ll be able to give a thought-provoking talk with plenty of [...]

Anti-teenager “pink lights to show up acne”

In a similar vein to the Mosquito, intentionally shallow steps (and, superficially at least–though not really–blue lighting in toilets, which Raph d’Amico dissects well here), we now have residents’ associations installing pink lighting to highlight teenagers’ acne and so drive them away from an area:
Residents of a Nottinghamshire housing estate have installed pink lights which [...]

The Convention on Modern Liberty

Britain’s supposedly on the verge of a summer of rage, and while like Mary Riddell I am of course reminded of Ballard, it’s not quite the same. I don’t think this represents the ‘middle class’ ennui of Chelsea Marina.
Instead I think we may have reached a tipping point where more people than not, are, [...]

Designed environments as learning systems

How much of designing an environment is consciously about influencing how people use it? And how much of that influence is down to users learning what the environment affords them, and acting accordingly?
The first question’s central what this blog’s been about over the last four years (with ‘products’, ’systems’, ‘interfaces’ and so on variously standing [...]

Stuff that matters: Unpicking the pyramid

Most things are unnecessary. Most products, most consumption, most politics, most writing, most research, most jobs, most beliefs even, just aren’t useful, for some scope of ‘useful’.
I’m sure I’m not the first person to point this out, but most of our civilisation seems to rely on the idea that “someone else will sort it out”, [...]

On ‘Design and Behaviour’ this week: Do you own your stuff? And a strange council-run ‘Virtual World for young people’

GPS-aided repo and product-service systems

Ryan Calo of Stanford’s Center for Internet and Society brought up the new phenomenon of GPS-aided car repossession and the implications for the concepts of property and privacy:
A group of car dealers in Oregon apparently attached GPS devices to cars sold to customers with poor credit so as to be able [...]

Placebo buttons, false affordances and habit-forming

This is a great graph from GraphJam, by ‘Bloobeard’. It raises the question, of course, whether the ‘door close’ buttons on lifts/elevators really do actually do anything, or are simply there to ‘manage expectations‘ or act as a placebo.
The Straight Dope has quite a detailed answer from 1986:
The grim truth is that a significant [...]

Donella Meadows’ Leverage Points

Scott Wilson first pointed me in the direction of Donella Meadows’ ‘Leverage Points – Places to Intervene in a System‘ [PDF, 93 kB], and it’s been very useful in thinking about the ‘Design with Intent’ idea at a system level rather than just the myopic preoccupation with armrests on park benches and interface design which [...]

Designing Safe Living

Lancaster University’s interdisciplinary Institute for Advanced Studies (no, not that one) has been running a research programme, New Sciences of Protection, culminating in a conference, Designing Safe Living, on 10-12 July, “investigat[ing] ‘protection’ at the intersections of security, sciences, technologies, markets and design.”
The keynote speakers include the RCA’s Fiona Raby, Yahoo!’s Benjamin Bratton [...]