Next Wednesday evening, 27th May, I’ll be giving a presentation about Design with Intent at SkillSwap Brighton’s ‘Skillswap Goes Behavioural’ alongside Ben Maxwell from Onzo (pioneers of some of the most interesting home energy behaviour change design work going on at present). I hope I’ll be able to give a thought-provoking talk with plenty of ideas and examples that can be practically applied in interaction, service design and user experience. Thanks to James Box of Clearleft for organising this.
Then on Thursday 28th, I’m honoured to be talking as part of a symposium in Loughborough University’s Radar Arts Programme‘s ‘Architectures of Control‘ themed events exploring how our lives are impacted by social and environmental controls.
The symposium is interspersed with the performance of Mark Titchner’s ‘Debating Society and Run’, which sounds intriguing. In the symposium I’ll be talking alongside Professor David Canter, who seems to have had an incredible career ranging from environmental to offender profiling (inspiration for Cracker, etc) and Alexa Hepburn, senior lecturer in Social Psychology at Loughborough. Again, I hope my presentation does justice to the event and other participants! Thanks to Nick Slater for inviting me.
The week after (4th June) I’ll be giving a presentation at UFI in Sheffield, best known for its Learndirect courses. I’m hoping to be able to run a bit of a very rapid idea-generation workshop as part of this talk, something of an ultra-quick trial of the DwI toolkit…
First, an apology for anyone who’s had problems with the RSS/Atom feeds over the last month or so. I think they’re fixed now (certainly Bloglines has started picking them up again) but please let me know if you don’t read this. Oops, that won’t work… anyway:
‘Gadgets as Tyrants’ by Xeni Jardin, looks at digital architectures of control in the context of the 2007 Consumer Electronics Show in Las Vegas :
The Consumerist – showing a 1981 Walmart advert for a twin cassette deck – comments that “Copying music wasn’t always so taboo”.
Many of the tens of thousands of products displayed last week on the Vegas expo floor, as attractive and innovative as they are, are designed to restrict our use… Even children are bothered by the increasing restrictions. One electronics show attendee told me his 12-year-old recently asked him, “Why do I have to buy my favorite game five times?” Because the company that made the game wants to profit from each device the user plays it on: Wii, Xbox, PlayStation, Game Boy or phone.
At this year’s show, the president of the Consumer Electronics Association, Gary Shapiro, spoke up for “digital freedom,” arguing that tech companies shouldn’t need Hollywood’s permission when they design a new product.
I’m not sure it is now, either.
George Preston very kindly reminds me of the excellent Trusted Computing FAQ by Ross Anderson, a fantastic exposition of the arguments. For more on Vista’s ‘trusted’ computing issues, Peter Guttmann has some very clear explanations of how shocking far we are from anything sensible. See also Richard Stallman’s ‘Right to Read’.
David Rickerson equally kindly sends me details of a modern Panopticon prison recently built in Colorado – quite impressive in a way:
…Architects hit a snag when they realized too much visibility could create problems.
“We’ve got lots of windows looking in, but the drawback is that inmates can look from one unit to another through the windows at the central core area of the ward,” Gulliksen says. “That’s a big deal. You don’t want inmates to see other inmates across the hall with gang affiliations and things like that.”
To minimize unwanted visibility, the design team applied a reflective film to all the windows facing the wards. Deputies can see out, but inmates cannot see in. Much like the 18th-century Panopticon, the El Paso County jail design keeps inmates from seeing who is watching them.
Image from Correctional News website
Should the iPhone be more open?
As Jason Devitt says, stopping users installing non-Apple (or Apple-approved) software means that the cost of sending messages goes from (potentially) zero, to $5,000 per megabyte:
Steve typed “Sounds great. See you there.” 28 characters, 28 bytes. Call it 30. What does it cost to transmit 30 bytes?
* iChat on my Macbook: zero.
* iChat running on an iPhone using WiFi: zero.
* iChat running on an iPhone using Cingular’s GPRS/EDGE data network: 6 hundredths of a penny.
* Steve’s ‘cool new text messaging app’ on an iPhone: 15c.
A nickel and a dime.
15c for 30 bytes = $0.15 X 1,000,000 / 30 = $5,000 per megabyte.
“Yes, but it isn’t really $5,000,” you say. It is if you are Cingular, and you handle a few billion messages like this each quarter.
… [I] assumed that I would be able to install iChat myself. Or better still Adium, which supports AIM, MSN, ICQ, and Jabber. But I will not be able to do that because … it will not be possible to install applications on the iPhone without the approval of Cingular and Apple… But as a consumer, I have a choice. And for now the ability to install any application that I want leaves phones powered by Windows Mobile, Symbian, Linux, RIM, and Palm OS with some major advantages over the iPhone.
Aside from the price discrimination (and business model) issue (see also Control & Networks), one thing that strikes me about a phone with a flat touch screen is simply how much less haptic feedback the user gets.
I know people who can text competently without looking at the screen, or indeed the phone at all. They rely on the feel of the buttons, the pattern of raised and lowered areas and the sensation as the button is pressed, to know whether or not the character has actually been entered, and which character it was (based on how many times the button is pressed). I would imagine they would be rather slow with the iPhone.